We’ve been wanting to do this for a while. In fact we had a map view back in 2015, but it sucked. Now it’s back, and it’s awesome. There is a toggle at the top of the search menu to switch between this and list view.
Active appointments and other flagged accounts will have an orange pin so you can focus your calls on the businesses across the street instead of across town.
Hovering over a hot spot will open a list which you can click on and scroll. Clicking on it will zoom you in.
KB article here